compliance and regulatory
Digitizing Compassionate Access Programs with Zelthy
Zelthy’s digital platform cut compassionate access approval times by 65%, lowered costs 40%, and made therapy access seamless and compliant in Australia.
Summary
A national public health initiative partnered with Zelthy to manage one of the world’s largest HIV patient registries, covering 1M+ patients across 500 centers. The platform streamlined registration, sample collection, logistics tracking, and centralized testing with real-time dashboards and rapid deployment.
Key Outcomes:
1M+ patients registered and verified
500 centers digitally connected
100% operational visibility with real-time dashboards
Zero downtime since deployment
Implemented nationwide in just 2 months
This case study highlights how Zelthy enables scalable, compliant, and efficient public health program management for large populations.
By utilizing Zelthy to build a custom program management solution, the project achieved complete digital transformation of its operational workflow.
Background
A national public health initiative was launched to manage a comprehensive registry and regular testing program for over 1 million HIV-positive patients. This large-scale program required precise coordination across 500 authorized centers, where blood samples were collected, verified, and shipped for centralized testing. Key activities included benefits verification, sample collection by trained phlebotomists, logistical coordination for shipping samples to a centralized lab and publishing of the final testing reports.
The Challenge
The initiative faced the challenge of streamlining operations across multiple stages—from patient registry and verification to sample tracking and centralized testing—while requiring real-time monitoring to manage workflows at scale. Given the tight timeline, the solution needed rapid deployment, high scalability, and robust monitoring tools.
Zelthy Solution
Zelthy was deployed as the core platform to build a custom program management solution, digitizing and monitoring every phase of the project. This tailored solution supported:
- Patient Registry and Benefits Verification: The program management solution enabled the registration and verification of over 1 million patients, streamlining eligibility checks and benefit verification at all 500 centers.
- Real-Time Sample Collection and Logistics Tracking: Phlebotomists logged sample collection details in the system, and the solution facilitated real-time tracking of each sample shipment to the centralized lab, ensuring accuracy and timeliness.
- Centralized Operations Monitoring and Coordination: A centralized unit of 20 team members managed workflows using Zelthy’s real-time dashboards, which provided comprehensive visibility into operations at all centers. This allowed the team to address issues quickly and ensure smooth coordination from sample collection to testing.
- Data-Driven Program Monitoring: The custom solution featured detailed dashboards that tracked critical metrics such as patient enrollment, sample collection rates, shipment timelines, and testing completion rates. These insights enabled project leaders to make data-driven decisions, improving operational efficiency and ensuring adherence to program targets
Results
The custom solution, powered by Zelthy, was implemented in a record time of just two months, delivering the following outcomes:
- 1 Million+ Patients Registered and Verified: All eligible patients were accurately registered and verified, laying a solid foundation for the program.
- 500 Locations Digitally Enabled: The platform supported real-time operations and coordination across all authorized centers.
- 100% Operational Visibility and Zero Downtime: Continuous monitoring through centralized dashboards provided uninterrupted visibility into program health, with zero technical disruptions since deployment.
By utilizing Zelthy to build a custom program management solution, the project achieved complete digital transformation of its operational workflow. The platform has provided transparency, efficiency, and scalability, setting a new standard for public health management initiatives.
Want to learn more or get personalized support? Email us at connect@zelthy.com or send us a DM on LinkedIn. We're ready to help you enhance your healthcare solutions!
