45+ Pharma Use Cases:
From Patient Services to Regulatory Affairs.

Zelthy offers 45+ pre-built use case modules across six life sciences verticals: Patient Services (9 use cases — digital PSP platform, direct-to-patient, call centre operations, adherence monitoring, and more), Advanced Therapies (6 use cases — cell & gene therapy orchestration, cold chain tracking, REMS compliance), Commercial Operations (8 use cases — digital ordering, HCP event management, field force, vaccine distribution), Traceability (6 use cases — serialisation, authentication, supply chain analytics), Compliance (10 use cases — pharmacovigilance, compliance monitoring, promotional review, CAPA), and Regulatory Affairs (6 use cases — submission pipeline, dossier assembly, regulatory intelligence).

Zelthy supports six pharma traceability use cases: End-to-End Serialisation (serial number generation, encoding, aggregation, EPCIS events), Authentication & Anti-Counterfeiting (verification scanning, diversion detection, counterfeit incident management), Regulatory Compliance Reporting (automated DSCSA, EU FMD, and India DCTS reporting), Last-Mile Tracking (delivery confirmation, proof of delivery, returns), Supply Chain Analytics (demand sensing, stockout prediction, diversion detection from traceability data), and Government Portal Integration (automated data exchange with India DCTS, Brazil SNCM, Turkey ITS, and other national systems).

Most use cases deploy in 4–8 weeks. Pre-built templates cover 70–80% of the application; the remainder is configured to your workflows, therapy type, market, and regulatory requirements. A 1–2 week operational mapping phase precedes deployment. This compares to 12–18 months for custom-built implementations. The same timeline applies across verticals — patient support programs, traceability, compliance, and regulatory platforms.

Over 30 of the 45 use cases include AI agent capabilities. Key AI-powered use cases include: Digital PSP Platform (predicts adherence risk, detects adverse events in call transcripts), Cell & Gene Therapy Orchestration (solves multi-stakeholder scheduling constraints, predicts cold chain excursions), Compliance Co-Pilot (answers regulatory questions grounded in your SOPs with citations), Pharmacovigilance & AE Management (identifies adverse events in unstructured text, drafts case narratives), and Regulatory Intelligence (interprets how guideline changes affect your active submissions).

Solution verticals are the operational domains Zelthy serves (Patient Services, Advanced Therapies, Commercial Operations, Traceability, Compliance, Regulatory Affairs). Use cases are the individual deployable application modules within each vertical. A company deploying in Patient Services might choose 2–4 specific use cases — for example, Patient Enrollment & Onboarding, Call Centre Operations, and Medication Adherence Monitoring — depending on their program structure. Each use case is a configurable template with defined capabilities, AI integrations, and a description of what it replaces.